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ATLAS At Work
From Audition Technology

Terms of Service

Last Updated: March 3, 2026​

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These Terms of Service govern your use of www.atlas-at-work.com, operated by Audition Technology under the brand ATLAS At Work.

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By accessing this website or purchasing products or services, you agree to these terms.

Website Use

You agree to use the website only for lawful purposes and in accordance with these Terms.

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You may not:

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  • violate applicable laws

  • attempt to access restricted areas

  • interfere with website functionality

  • use automated systems to access the website

Eligibility

You must be 18 years or older to purchase products or use services from this website.

Products and Services

Products available on the website may include:

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  • OTC hearing aids

  • otoscopes

  • ear care products

  • ear care accessories

  • apparel and merchandise (shirts, stickers, pins)

  • posters

  • digital presentation kits

  • live virtual presentations

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Availability may change without notice.

Medical Disclaimer

Products sold on this website are over-the-counter hearing devices and related products.

They are not intended to diagnose, treat, cure, or prevent any disease.

You should consult a qualified healthcare professional regarding hearing health concerns.

Orders and Payments

Orders placed through the website are processed through third-party payment providers which may include:

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  • Wix Payments

  • PayPal

  • Square

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By submitting payment information, you represent that you are authorized to use the payment method provided.

Shipping

Orders are shipped from the United States.

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Shipping times may vary depending on location.

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For international orders, customers may be responsible for customs duties or import taxes.

Returns and Warranty

ATLAS OTC Hearing Aids

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45-Day Risk-Free Return Policy

View the Complete Returns & Warranty Policy Here

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Customers may request a return within 45 days of delivery.

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To qualify:

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  • Product must be in good physical condition

  • All accessories and packaging must be included

  • Return authorization must be obtained before returning

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Refund amounts will be determined after product inspection.

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1-Year Limited Warranty

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Hearing aids include a 1-year limited warranty covering:

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  • manufacturing defects

  • electrical or mechanical malfunctions not caused by misuse

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The warranty does not cover:

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  • loss or theft

  • accidental damage

  • cosmetic wear

  • unauthorized repairs

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Initiating Returns

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Customers must submit a Return Request Form to initiate the process.

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Once approved, a prepaid return shipping label will be provided.

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Support: contact@audtiontech.com

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Ear Care Products and Accessories

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  • Due to hygiene considerations, all sales are final and returns are not accepted.

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Otoscope Warranty

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Otoscope warranty claims must be handled directly with:

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ScopeAround
support@scopearound.com
888-887-8990

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Customers must indicate the product was purchased through Audition Technology.

Digital Products

Digital products including presentation kits are non-refundable once delivered.

Virtual Presentations

Live online presentations booked through the website are non-refundable once scheduled.

Digital Product License

All digital products purchased through the website are licensed for individual use only.

 

You may not:

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  • reproduce

  • redistribute

  • resell

  • share downloads publicly

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without written permission from Audition Technology.

Intellectual Property

All website content including:

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  • text

  • graphics

  • logos

  • product descriptions

  • educational materials

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is the property of ATLAS At Work of Audition Technology and may not be used without permission.

Limitation of Liability

To the fullest extent permitted by law, Audition Technology shall not be liable for:

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  • indirect damages

  • incidental damages

  • consequential damages

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arising from the use of this website or products purchased through it.

Disclaimer

The information, educational materials, and content provided on this website are for general informational purposes only and are not intended as medical advice, diagnosis, or treatment.

 

Products sold through this website, including over-the-counter (OTC) hearing aids and related devices, are intended for adult consumers with perceived mild to moderate hearing loss and should be used according to manufacturer instructions.

 

These products and materials are not a substitute for evaluation or care from a qualified healthcare professional.

 

Audition Technology makes no guarantees regarding the completeness, reliability, or results of the information or products provided and disclaims liability for injury, loss, or damages resulting from the use or misuse of products, reliance on website content, or failure to seek appropriate professional medical guidance.

 

Pharmacies participating in the ATLAS At Work network operate independently, and Audition Technology is not responsible for professional advice, services, or representations made by participating pharmacies.

Governing Law

These Terms are governed by the laws of the State of Illinois, United States.

Changes to Terms

We may update these Terms periodically.

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Updated versions will be posted on this page.

Contact Information

If you have questions regarding this Terms of Service, you may contact us at info@atlas-at-work.com.

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